Skip to content
Worldwide Shipping || AfterPay Available
Worldwide Shipping || AfterPay Available

Customs

KOKOPILLI accepts customs periodically. To see if there is an opening please feel free to connect via kokopilli.designs@gmail.com
Please include as much information as possible in your request so I can assess it accurately and respond more swiftly ~ budget, time frame if you have one, stone choices, design preferences, ring size/ chain length etc.
There is usually a 4-12 week time frame for customs depending on my current bookings.
I will endeavour to respond as soon as possible and aspire to connect you with your dream piece.
I also release new collections every 4-8 weeks so if you are after something that has sold out in the shop please also feel free to connect and I may be able to advise you of any similar jewels coming up! x
 
CUSTOM ORDER POLICIES
Please choose carefully as there are no refunds/exchanges/credit or cancellations of custom orders once the deposit has been paid.
NO changes can be made to your custom jewel/design/stone selection once the deposit or initial payment has been made, unless at my discretion.
No stone selection or custom order slot is considered claimed until deposit/payment has been made.
Custom Orders must be paid in full before I begin creating, the general time frame is aprox 4-12 weeks - the advised time frame begins once the full/final payment is made.
Please be as specific in our communication of what you are wishing for, but understand that within the creative process there can be unknown elements so some flexibility with the end result is necessary. 
If you would like additional information before you purchase please feel free to ask.
CUSTOM PAYMENT PLANS:
Payment Plans via PayPal are available for orders over $300 AUD.
If you are using a payment plan via PayPal please note ALL deposits & payments are non refundable and transferable. If you choose to cancel your order at any time you will lose *all* payments.
Payment Plans are available for up to 12 weeks depending on the piece, with weekly/fortnightly or monthly re-payments. You are able to pay off the balance of your payment plan at ant time if you wish.
Please note your creation time frame does not begin until final payment has been made.
Please let me know if you're interested in this option and I can give more details.
xx